JFK Airport details on the new MapQuest Local

Want to know if your flight is delayed?  Need to find a quick grooming appointment for the family dog? Late night at an offsite and need to order-in dinner from someplace close? On the eve of its 18th anniversary, MapQuest today launched the initial phase of its desktop property reinvention — a completely reimagined experience for local discovery and a nod to nearly two decades of enhancing local experiences for millions of travelers. The new MapQuest Local is available on desktop and tablet website, delivering relevant details, handy functionality and valuable reviews from several trusted partners to create a single source for in-depth, local information.

Do More: What The Newly Improved MapQuest Offers Users

  • Order online or book a restaurant reservation
  • Book a wide-range of service appointments … even for a pet
  • Search and secure an event ticket
  • Book travel via MapQuest’s booking widget
  • Find airport delay information, concourse maps, and terminal information
  • Take advantage of great local deals
  • Find user reviews, ratings and tips

MapQuest partnered with top data providers and included publicly available government data sources to create the most relevant information set, including:

  • Foursquare: Providing venue tips*
  • GrubHub: Access to online and mobile ordering from more than 28,000 takeout restaurants
  • SinglePlatform: Menu information for nearly 500,000 businesses
  • Booker: Scheduling functionality for more than 40 business types including spas and salons
  • SeatGeek: Ticketing for more than 180,000 events at 50,000 venues
  • FAA (Federal Aviation Administration): Airport status information such as ground stops and average airport delays made publicly available by the FAA (Airports are the No. 1 queried search on MapQuest.com)

MapQuest leads the industry with patented algorithms that determine what information is pertinent and how it is served. These information sources complement MapQuest’s existing partners, including Priceline Partner Network and OpenTable.  

We believe we’ve created a truly intuitive one-stop shop for all relevant information a consumer may need – the right information, at the right time, in the right place.   This is a game-changer for current and new MapQuest users who are looking for that one resource to save them time and better empower their decisions.

*Foursquare tips to be integrated in mid-2014.

**MLB.com integration currently available; expanded content scheduled to debut in mid-2014.

Just in time for Opening Day, MapQuest and MLB.com announced an official partnership delivering MapQuest-powered mapping and directions through an exclusive app-to-app experience within the “MLB.com At the Ballpark” smartphone app, as well as integrated into MLB.com and all 30 MLB team websites.

The MapQuest integration into the “MLB.com At the Ballpark” app and responsive, mobile-optimized sites now make it easier for fans to find their way to games throughout the 2014 season.  As part of the official partnership, MapQuest created custom-branded MLB team experiences, available within its iOS and Android apps and developed original MLB content to enhance local experiences. MapQuest and MLB.com are also co-creating an original video series for MLB fans and MapQuest users alike, expected to debut in May 2014.


MLB.com + MapQuest Integrations

MapQuest traffic-influenced rerouting accommodates for game-day traffic to get game-goers there for the first pitch.  Available today, MLB.com and MapQuest’s integrations include:

MapQuest for iOS and Android Apps:  Super fans can customize their free MapQuest apps by upgrading to a premium team experience for $1.99:

*   Team Colors and Map Icons: Customized with team’s colors and four logo options

*   Baseball-themed Progress Bar: Customized industry-first ETAstatus bar with a baseball icon

*   Field Wallpaper: Background menu image

*   Team Start Screen: Team loading screen (Android Only)


 MLB.com: Optimized experience for mobile with MapQuest-powered mapping and desktop-to-mobile directions from the MLB.com “At the Ballpark iOS and Android apps.


Put some mustard on that app and download your favorite team’s experience.  And if you can’t decide where your loyalty stands, we’ve got 29 more team options to choose from.  Though we’re not taking sides, we do hope our Blake Street Neighbors make a run for Rocktober.

Click here if your mascot is of the domestic type.
















Did you know you could customize your map icon in our iPhone and Android apps? The map icon marks your position on the map and while the default is a basic blue dot, we offer 25 other icons to help you add a little pizzaz to your MapQuest app, free! In the most recent update, we’ve added cat and dog icons to the mix, paying homage to fido and our feline companions. Show your furry friends a little love and customize your map icon! Here’s how:

  1. Open your MapQuest app for iPhone or Android. Need the app? Click here.
  2. Click the menu icon, then click “Settings”
  3. Click “My theme” or “My Position Icon” and choose your map icon

Feedback? We love feedback! Get in touch.

Let’s be honest. Getting places on time is stressful. Being late can have many consequences, so it’s no wonder some of the most used and discussed features across all of MapQuest are our ETA-based solutions. We estimate your arrival time based on your specific route, traffic, and other road conditions to help you better plan for what’s ahead. Since millions rely on these estimates to navigate and plan their trips of all types, we take this pretty seriously. We’re constantly looking at ways to improve and we take pride in giving all the information needed to make a cool, calm, on-time arrival.

When re-designing our mobile navigation apps last November, we kept ETA top of mind and launched an industry-first ETA status bar in our iPhone and Android apps. Today, we are excited to announce some significant improvements in how we calculate ETA in our iPhone app and, soon, our Android app. ETA is now more responsive to traffic conditions than ever before and, in combination with our automatic traffic re-routing feature, you can impress your friends, family, and boss with your punctuality and effortless navigation style.

While others are sweating it out in standstill traffic, know that your navigation app is giving you the most desirable route and ETA. Haven’t tried the new MapQuest app for iPhone and Android? Get it today.


Have feedback? Get in touch.

Press inquiries? We’d love to chat.

For nearly two decades, MapQuest has been helping people get from A to B. We’ve introduced tools, we’ve improved the interface and, after observing how people interact with our products, we iterate again. One such instance is how businesses are using the MapQuest Local Business Center (LBC). We noticed businesses were using our LBC to handle information corrections, so we created a more streamlined way to change existing business information such as contact info, hours of operation and even addresses. This has always been and will continue to be a free service. For businesses looking to amplify their presence, whether it be monitoring customer reviews, adding enhanced content to a listing or syncing content with their business Facebook page, MapQuest will still offer business solutions there, too. At the end of this month, the basic MapQuest LBC version will be retired; however, we will continue our partnership with Yext, which gives businesses the opportunity to enhance their listings with several tools and features to help their business succeed.

Our Denver-based customer service team is here to answer questions you may have and to help make this transition meaningful for your business (@MapQuestHelp). Thank you for choosing MapQuest — we sincerely appreciate your loyalty.

Cup holders. When it comes to your vehicle, your cup holders aren’t just for keeping your beverage snug and secure around sharp turns and bumps in the road. They hold loose change, lip balm, rubber bands and even our cell phones. This got us thinking—why don’t most mobile applications display properly when your phone is upside down, charging in the cup holder?

Introducing, “Upside-Down” mode! The latest feature in our new, made for iOS 7 navigation app is designed to help you get to your favorite places while your iPhone re-charges in it’s usual upside down position, cozy in the cup holder. Now you can see your next turn and the traffic ahead no matter which angle your phone rests at. Nice.

Get the iPhone app today or update yours to the latest version (4.0.5) to get “Upside-Down” mode!

Here at MapQuest, we’re suckers for a good trip. With so many destinations to choose from the U.S. alone, how do we choose where to go next? 

One way we look for inspiration is by analyzing the search and travel trends of our loyal users. Surely there’s a music venue in Nashville or a deep dish spot in Chicago we haven’t tried yet– all good excuses to hit the road! So, we’ve crunched the numbers, tallied the searches and created our Most Searched List, profiling the top U.S. cities in 2013.

To arrive at our final list, we examined search volume across our desktop and mobile properties, including our newly re-designed iPhone and Android apps. Topping our Most Searched List in 2013: Las Vegas, Nashville and Orlando! While we’ve visited each in the past, our users teach us time and time again that there is always much more to discover, even in the most well-traveled cities.

What will you discover in the most-searched for destinations of 2013?

Voice Guided, Turn-by-Turn Directions Just Got A Facelift

We’re excited to announce the launch of our beautifully redesigned mobile navigation app (iPhone/Android). Our product and engineering teams went back to the drawing board and have completely re-imagined our flagship mobile app from the ground up. Launching today, our new MapQuest mobile app offers a personalized navigation experience that’s both easy-to-use and safe for everyday drivers. We’re so proud to present an app that better connects drivers to routes that shape their everyday lives. But this app is just more than a handy navigation app with cool features – it also represents a new era for MapQuest. We’re bigger, better, savvier and more responsive than ever.


The new MapQuest navigation app is available for iOS7 and Android and offers several new features, including:

  • High-resolution vector maps- Our beautifully designed maps offer improved quality and resolution, enhanced zoom features and beautiful new cartography.
  • New interactive map layers and customizable category buttons – These features make finding nearby business and popular locations quick and easy.
  • An industry first ETA status bar – This status bar informs users of time and distance to their destination, as well as anticipated in-route traffic.
  • Advanced navigation features - These include voice-guided, turn-by-turn navigation and real-time traffic re-routing.
  • One-click point of interest and location sharing - Send your location or destination out via social media, SMS or email.

Get it now! Our new app is available FREE in the Apple App Store and Google Play Store. Download, start it up and set off for adventure! We can’t wait to hear how it’s working for you.

For more information about the features of our new app, visit here. For media inquiries, please get in touch here.

Traveling and exploring new places is a passion of ours at MapQuest. And as any traveler knows, finding the right place to stay during a trip can make all the difference.

Since February, users have been able to book hotels directly on MapQuest. Today we’ve rolled out our first major innovation on that product:  Hotels at Destination. With Hotels at Destination the hotel booking experience is seamlessly integrated into the MapQuest experience.

When you search for a long route, we now suggest hotels at your destination that might interest you:

Hotels on Map - Pin at Destination

When you click to see the hotels, they are now arranged on a map taking into account distance from your destination. You can then sort them by price and popularity:

Hotels on Map

And you can then check out hotel details:

Hotels on Map - Hotel detail


We’re very proud of the new hotel search functionality. We’re continuing to innovate on this product and you will see improvements in the near future.

Let us know what’s important to you in a hotel booking experience in the comments!

Our goal is simple: to make MapQuest the best place to work in the world. With this in mind, our amazingly talented team held the First MapQuest Culture Hack Day yesterday where we stopped our day-to-day work, and transformed into culture hackers dedicated to improving the quality of our MapQuest life.

What is culture hacking you might ask?  Here’s just a sampling of what we accomplished:

  • Built a MapQuest branded beer-bike – which will hold a full keg, seating and a counter top bar.
  • Crafted a new tiki-bar for the Denver office – made from a real 30 foot boat.
  • Installed a new doorbell system in our Lancaster office to notify the team when someone arrives.
  • Completely revamped the MapQuest new employee on-boarding process (including a website).
  • Created a foozball scoring system and ping pong scoring system to keep track of scores – with a fully functioning iPhone app.
  • Beautifying our patios in Lancaster, Dulles and Denver

#MapQuestCultureHack was officially a success. Cheers to making a great place to work even better!

p.s. Sound like a place you want to work?  Good news,  we’re hiring.