MapQuest Blog

  1. MapQuest starts 2012 with an all-new mobile browser experience using HTML5. Designed to be more app-like, we built the mobile website from the ground up to have a much more intuitive look and feel. It’s now easier than ever to determine where you are, where you want to go, and how to best get there from your Android or iPhone web browser.

    Quickly find where you are:

    Pull up mapquest.com in your mobile browser and we’ll find your location and update it as you move around..

     

    Discover places to go:

    Find hotels, food, gas stations and more with a single tap. To help you decide, we have ratings and reviews for hotels and restaurants. We even have the latest gas prices near you.

    Get directions:

    When giving directions to a friend, most of us mention landmarks to make it easier: for example, “Turn left at Elm Street, immediately after the golf course”. MapQuest does the same for you by mentioning familiar places to keep you oriented and letting  you know if you’ve gone too far. And if you don’t want to drive, we’ll give you walking directions.

    Easy to use:

    Everything in the new MapQuest mobile web app is organized to be easy to find and easy to use. Common functions, like seeing traffic and switching to satellite view, are in the dropdown. And you can even pick from a selection of “you are here” icons, which includes everything from a battle tank to a unicorn. :-)

    Please check it out and let us know what you think!

  2. Here’s a scenario most everyone has faced: you find yourself in a new neighborhood with some time to kill.  Where do you go?  What do you do?  What’s the best restaurant?  What do others suggest?  Well, we built the MapQuest Vibe iPhone app (mirroring our recently announced site) that we hope answers those questions with aplomb.  Download the free new app here ;)

    MapQuest Vibe aspires to make you a local, anywhere.  Launch it on your iPhone and identify which of the 50,000 U.S. neighborhoods and 27.000 cities you’ve entered or explore what’s just around the corner.

    Use the neighborhood map to identify the best restaurants or tap an adjacent orange “Vibe Score” oval to begin discovering places in nearby vicinities.  For even greater detail, switch to list view or an individual detail page.  A proprietary algorithm combines social signals, user intent and a lot of analysis to create real-time, authoritarian rankings for each and every place.

    Sign in with your Facebook account to vote local places up or down.  Yes, it’s that simple to show your neighborhood support.  Votes dynamically influence place rankings, as well as the neighborhood’s overall Vibe Score.  Areas of concentrated coolness (we’ve termed these ”hotspots”) are voting-influenced as well, causing new ones to appear and old ones to change shape or disappear.

    Each ‘hood is ranked by a Vibe Score – giving you instant insight into your surroundings.  Is it walk-able? Edgy? Is it a great ‘hood for going out? Peer at the neighborhood details and find out.

    User votes and comments about local businesses roll up and appear on the neighborhood wall forming a tapestry of helpful commentary.  Many neighborhoods have hoods-inside-of-hoods.  The ‘In This Neighborhood’ tab lists these oft-obscure gems for you to explore.

    Next time you find yourself exploring a new neighborhood, discover the best with MapQuest Vibe.

  3. MapQuest Sweepstakes - Win a Vespa Scooter!Late last week, we announced the launch of MapQuest Vibe, a new site that’s all about helping you find the best neighborhoods and the most popular restaurants, shopping, and spas within them.  What could make this announcement even better? Why, free stuff, of course! So, we’re giving away the ultimate neighborhood vehicles: Vespa scooters, cruiser bikes and longboards.

    Just go to sweeps.mapquest.com to enter.  It’s a 42-day sweepstakes with a new winner every day so come back daily.  We’re announcing the daily winners on the sweeps site, so keep a look out for your name!  Chris D. of Denver was our first winner – I can only assume he’s already having sweet dreams of riding his new Vespa through all the Mile High neighborhoods.

    Here’s a hint: You can earn up to 24 extra entries per day (yes, that’s more than 1,000 extra entries in total).  After you enter, just look for the 2 options: click to go to mqVibe.com (it’s that easy) or share with friends so they can enter, too.

    So, what neighborhoods would you explore on your new ride?

  4. One of the great things about MapQuest Vibe is how you can quickly see which neighborhoods you want to go to or even the ones where you’d like to live. There are so many times where I could have used the “local” perspective to get a sense of the vibe of a place, instead of figuring it out through trial and error.

    If I had MapQuest Vibe when I moved to Denver from London about 10 years ago, it would have taken about 15 minutes to figure out where the best neighborhoods and local hotspots were. Instead, it took 5 years of trial and error, poor rental move choices, with a few serendipitous stumbling over wonderful areas that I never knew existed.

    If I had MapQuest Vibe last month on vacation with my wife in the Upper Peninsula of Michigan, I could have figured out which were the best towns to stop in for lunch while we were on the road, and where the best places were to go exploring in Marquette and other small towns.

    Restaurants in Marquette, MI

    A few weeks later, I did have an alpha version of MapQuest Vibe during a business trip in New York. That’s how I quickly found I found the local sushi bar a block from my hotel that was the best in the neighborhood. What did I care about the top star-rated restaurants scattered all over the city that other dining-out online services showed me? I wanted to know what was good in my ‘hood.

    Yesterday, I had a great experience in a new local bar/restaurant I like to have lunch in across the street from our offices. How should I reward them? Write a review? I haven’t got time for that. So I gave them a thumbs up on mqVibe and it happened to be just enough to push them from #9 to #8. And maybe, with a little support from my friends after I spread the word on Facebook, it can be, and probably should be, the best bar in the neighborhood.

    Earlier today, I had lunch at the #1 place in the neighborhood. It definitely didn’t feel like a #1. The service was blander than the food, and most of it was pretty unhealthy.

    How shall I express my dissatisfaction? Write a bad review? I still haven’t got time. And I don’t have enough to say, nor do I harbor that much ill will. I’ll just vote it down with a quick comment, ‘service is blander than the food’, and I’ll accelerate the power of word of mouth to my local friends on Facebook. After all, I don’t hate that joint, I just want to give honest feedback without any hassle, in a way that might get their attention and influence them to do better.

    This is MapQuest Vibe. It is just the beginning of a revolution in how you discover your city, participate and influence your local community, and explore out of town. Imagine yourself in any of the situations above, play around with the site and see what you find.

  5. At MapQuest, we love maps. We’ve been creating millions of them every day for 15 years, helping people navigate among millions of places across the globe. Maps are tried and true, but at their root, they are really just a canvas for data visualization.

    In the past couple of years, the mapping space has rapidly shifted from just a need for “maps and directions” to a need for “local search.”  Maps are great for roads and terrain, but local search results displayed as pins on a map or just a flat list could be made more useful.

    Finding where to go can be a frustrating experience.  Often you find a bunch of restaurants – all with 3.8 stars that require you read through hundreds of reviews to find a new place to eat.  Or, if you find a “best of” list, it usually compares restaurants at the city level, which isn’t what you want when you’re hungry now and don’t want to drive across town.

    A few months ago, our MapQuest Labs team came upon a new way to tackle this problem by presenting this data in a structure paired with geographic context to help people find what they want faster.  The idea is pretty simple: Why make you do all the work to figure out which 3.8-star restaurant is best, when we can simply tell you the best, the second best, the third best, and so on?

    How can we do this? It’s because we have a lot of data points; billions of data points in fact.  These data points collected over 15 years tell us, among other things, where people are, where they are going, what they are looking for and when they are looking for it.

    Individually these data points are not that helpful, but in aggregate they are extremely useful.  Analyzing this data lets us give you information to quickly and accurately make decisions.

    Today, we’re launching MapQuest Vibe, which is your shortcut to becoming a local, anywhere.  This early beta cuts through the clutter of ratings, lists and pins on a map, by giving you actual rankings of places based on key criteria within a local neighborhood context.

    MapQuest Vibe gives you the local knowledge of not just the best restaurant in Denver, but also the best Italian restaurant in the LoDo neighborhood in Denver.

    The “local knowledge” is generated with a new patented algorithm called VibeRank.  This blended social-algorithmic formula takes several implicit signals (like searches on MapQuest and cartographic data), creates a baseline ranking and then layers on explicit social signals from the new Vibe pages.

    Based on this algorithm, MapQuest Vibe profiles more than 50,000 neighborhoods, 27,000 cities and 50,000 hotspots in the U.S., reaching 98 percent of the population.

    The neighborhood pages let you explore everything a neighborhood has to offer, including restaurants, attractions and services, all ranked in a clear order.  Neighborhoods are scored according to attributes like popularity, walkability, and edginess, and the aggregate quality of the places in that neighborhood.  These rankings and scores are influenced when you vote up places you like and vote down those you don’t.

    You can zoom in further to see the hotspots in a neighborhood.  We define hotspots as the places where people and businesses congregate in that neighborhood and have a high density of highly rated points of interest.

    Or you can zoom out to a city page to get a sense of the neighborhoods that make up a city.  It’s a great way to quickly see where you’d want to spend a day or even get a sense of where you might want to buy a house.

    All of this is available today at mqVibe.com and will be available in a few weeks as an iPhone app.

    A common problem for mapping and local search products is that the ground-truth is hard to keep up with.  When you’re dealing with tens of millions of places, it can take a while for new businesses to be added, closed businesses to be removed or to get everything categorized accurately.

    mqVibe approaches this in two ways: First is the traditional way of trying to use the best data providers and allowing businesses to contact us directly to keep their data up to date; the second way is through the social feedback loop inherent in the system.  The more people who vote and comment, the more accurate the underlying data.  And, in the next few months, we’ll have better tools to let users help us fix this on the fly.

    Over time, you’ll see VibeRank applied to more and more things on MapQuest.  Whether it’s applied to highway exits, fuel-efficient routes, national parks or even used as a reputation indicator on user profiles, you can expect to see clear and simple ranks and scores to help you make a decision.

    Additionally, the neighborhood and hotspot pages can turn into a vibrant engagement platform, which brings local news, events, deals and much more into a useful hyper-local context.

    The early beta of MapQuest Vibe, VibeRank, and these new neighborhood, city, and hotspot pages are just a small first step in the next chapter of MapQuest’s journey.  Please try them out and let us know what you think.

    Vijay Bangaru, VP Product

  6. Autumn is a season for pumpkins, colorful leaves, and getting so seriously lost in a corn maze that one has to alert the authorities.

    Okay, the last one doesn’t occur with regularity, but it did happen to a couple and their infant child in Massachusetts this week. The couple was so helplessly lost in the Connors Farm corn maze in Danvers that they dialed 911 and had to be rescued. By a police K-9 unit.

    My first thought upon hearing this news was, “Wow — that’s quite the corn maze.” My second thought was, “If only that lost-in-a-corn-maze couple had a MapQuest app on their smartphone…”

    Which is a good point in the story for me to introduce myself. My name is Lance Gould, and I’m the new editorial director of MapQuest. MapQuest is one of the most recognized and trusted brands on the web, and now we’re going to be bringing our readers editorial that can entertain and inform them while still allowing them to get the excellent navigational experiences that they’ve come to expect from MapQuest.

    Our first foray into original content is a fall-foliage package called LeafQuest. In this effort, we’ve selected 150 of the most colorful leaf-peeping spots in the whole country. That’s three per state. (Well, 49 states — sorry, tropical Hawaii! — but with Washington, D.C. as a reliable stand in. It’s complicated.)

    Each state gets an article providing information on the three fall-foliage spots therein, including links to the official websites of those places; a navigable map demarcating the three leaf-rich spots with pinpoints; and a video showcasing glorious fall-foliage in that state.

    Also in the package are three feature essays on autumn. by such esteemed writers as Joyce Millman, a two-time Pulitzer nominee; James Parker, the entertainment columnist for The Atlantic; and Chuck Pfarrer, an ex-Navy SEAL and best-selling memoirist, who has a new book out now on the inside mission to kill Osama bin-Laden. That’s right — we have a fall-foliage story written by a rough-and-ready Navy Seal — that’s just how we roll.

    Stay tuned for other great content from MapQuest. Next up is FrightQuest, our Halloween package. And yes, Hawaii, for that one, we’ve got you covered.

    –Lance Gould

  7. Good news for those of you who have websites through GoDaddy.com: the company recently added a MapQuest feature to its sitebuilders, InstantPage™ and WebSite Tonight® that makes it easy to add MapQuest maps and directions to your Go Daddy site.

    Great for individuals or small businesses that don’t have the resources or technical skills to build a website, InstantPage makes it easy to launch an eye-catching website in less than five minutes. The addition of MapQuest helps Go Daddy website owners drive more traffic to their brick-and-mortar storefronts.

    There’s no coding or HTML knowledge required to use the MapQuest feature on a Go Daddy website. From the Go Daddy site builder tool, simply choose the widget, type in your address and an actual map – not just a link – instantly displays. Visitors who want a larger map or directions to your store just click from the widget to a pre-populated MapQuest result form. What’s really cool is businesses with multiple locations can choose to display a separate map for each location or build one map that includes them all.

    GoDaddy.com, which currently manages over 50 million domain names, gives InstantPage* away free with every new domain or you can choose to upgrade to WebSite Tonight for a small monthly fee. Both options allow you to easily integrate MapQuest maps.

    MapQuest Map in Go Daddy Website

    *XXX domain names do not include free InstantPage.

  8. To help you find places easier, we’ve enhanced Search on our Map Toolbar with new categories and a more intuitive user-interface with six new category icons and relevant business categories in the drop-down menu that include:

    1. Lodging: Hotels & Motels and Campgrounds
    2. Restaurants & Bars: Coffee and Fast Food
    3. Travel Services: Airports, Gas Stations, Parking
    4. Shopping: Retail Apparel, Grocery Stores, Florists
    5. Activities: Tourist Attractions, Museums, Casinos, Parks
    6. Local Services: Schools, Pharmacies, Post Offices

    We improved our Map Toolbar so it’s quicker to use and has your primary search needs in mind. We removed the rotating carousel of categories, so you can expect to find each icon, such as the Restaurant “fork-and-knife” in the same position each time. We also recognize that you have a wide array of restaurants choices, so we expanded the ability to search for restaurants by a certain restaurant type or cuisine to help you narrow your appetite needs.

    Search for restaurants and bars on MapQuest Map Toolbar

    Here’s another helpful tip for your next road trip: To find the cheapest gas along your route and a rest area about halfway along through the trip, just enter your starting and ending destinations, click on the Gas Stations and Rest Area icons under Travel Services, and we’ll suggest where to stop along the way.

    MapQuest directions with gas stations and rest areas along the route

    We’d love to hear your feedback and find out how this feature helps your trip planning needs!

    P.S. If you’re a business owner and want to ensure that your business is included in the search results for a specific category, check out our Local Business Center blog post on SEO Tips and the “Categories” feature!

  9. Here’s the last post of our blog series on how to make the most of your MapQuest business listing. In this post, we’ll show you how to gain more competitive advantages by upgrading to a Premium Business Listing.

    What are MapQuest Premium Listings?
    MapQuest offers two types of premium business listings – MapQuest Only and Multi-site. Both options ensure that your business listing not only reflects accurate information, but also helps your business stand out from your competition with a custom marketing message.

    Custom Marketing Message in a MapQuest Premium Business Listing

    Custom Marketing Message in a MapQuest Premium Business Listing

    Benefits of MapQuest Only Premium Listings
    For only 27 cents per day, MapQuest Only Premium Listings helps your business stand out from the competition with a bright green tag and up to 50 characters of custom marketing text on MapQuest.com. In addition to the benefits of a free listing, the premium listing can help your business gain more clicks, phone calls, requests for directions, or clicks to your website. MapQuest has more than 40MM users per month and they will see your featured services, discount info or any other marketing messages when they’re searching for that category.

    Benefits of Multi-site Premium Listings
    If you upgrade to the Multi-site Premium Listing Package, your marketing message and listing information will not only be reflected on MapQuest, but also on 8 or more major sites including: Yelp, Yahoo!, SuperPages, CitySearch, White Pages, Yellowbook, YellowBot and LOCAL.  For about $1 per day, you can control your business listing across all of these sites from one location and ensure that your business information, such as your address, phone number, website and more, are accurate.  Rest assured that your listing is up-to-date and standing out when potential customers are searching are searching for your business.

    How to Optimize Your Marketing Message
    Here are some tips you can use for your premium listing Special Offer message.  You change the Special Offer message at any time and it will update on the site within four hours. You can also track the total impressions and clicks to your business listing to see how effective it is.

    • Use your daily specials, like daily discount, happy hour, and latest products. These can attract more customers who are looking for good deals.
    • Add your Featured Products and Services to help you get closer to your target market.
    • Use your Awards as tag messages, as customers would always like to choose the business recognized as the best.
    • Try your slogan or other messages to separate your business from the competition.

    Success Story: Falls Motel
    Falls Motel, a motel in International Falls, MN, took advantage of the multi-site premium listing allowing them to not only display accurate information across all the sites, but also highlight their Special Offer marketing message: Clean comfortable rooms at an affordable rate. You can see their listing now on MapQuest.com, Yahoo! and the other popular sites included in the package.

    Sign up for a MapQuest Premium Listing today to stand out from your competitors!

  10. Did you know you can get a free business listing with photos, videos and more on one of the largest sites on the web?  In this fourth post of this blog series about MapQuest’s Local Business Center, we’ll walk you through how to add all of this great content to your MapQuest business listing.

    Business Photos and Video
    Stand out from the crowd by posting photos and a video of your business!  Once you’ve logged into the Local Business Center, go to the Enhance My Listing page and add a “Storefront Photo” so that customers can easily recognize your business from the road. If you have photos of your store’s interior or other relevant photos, add these to “Additional Photos”.  Make sure all photos are high quality images and enter a brief caption describing the photos, ideally using relevant keywords in order to optimize your search engine ranking.  A YouTube video can also be added. Just copy and paste the link to your video into the text box next to the “YouTube Video” section on the same page.

    MapQuest Business Listing with Video

    Business Hours and Payment Methods
    Help customers easily find your business hours by adding them to the Enhance My Listing page under “Business Hours”. Be specific so that customers know which days of the week and hours of the day you are open. You can also let customers know the types of credit cards accepted, whether you take cash or checks, and if financing and invoicing are available options, under the “Payment Methods” section of the same page.

    Location and Parking Tips
    Help customers find your business easily by giving them details on where to park.  These could be tips such as “Take the elevator to the 3rd floor, and go to the last door on the right” or, “Look for a blue building with a white door.” Parking can also be a source of difficulty for customers, so it may help them if you provide tips as to the best place to park, how to get there, and how much it will cost. This is also a great place to mention if your business validates parking or offers valet parking. You can make all these edits on the Enhance My Listing page.

    Success Story: Play Music & Art
    Play Music & Art, a small business in Canton, GA, took full advantage of their listing with a great storefront photo, video and parking info.  Take a peak at their business listing to see what’s possible in your own.

    MapQuest users love business listings with photos, videos and parking tips – hopefully you’ll take a few minutes and update your listing with this great info!

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