Archives for Jarrod Krug

  1. Since our Mobile Website launched for iPhone and Android devices in November, 2009, several of you requested integration with the GPS support on your device. You asked…and we delivered. In particular for Android devices with version 1.1 or higher, the MapQuest Mobile Website supports an option to enable and use GPS geo-location.

    This means:

    1. Type fewer keystrokes. If your device supports GPS, and you haven’t denied access to use it on the site, you’ll have an option to choose “My Current Location” instead of typing an address.
    2. An optimized experience. The MapQuest Mobile Website is optimized for your Android device, no matter what version of the operating system you’re using.
    3. Google Gears geo-location support. You’ll see a customized alert the first time you complete a form with the “My Current Location” option enabled.
    4. Android 2.0+ geo-location support. If your device is Android 2.0 or higher, your default browser doesn’t use gears for geo-location – but it can still acquire position data. We’ve got support for your device too.

    Enabling automatic geo-location support makes our site easier to use, and that’s why we made sure it was one of the first upgrades we made to the MapQuest Mobile Website. With Android’s growing popularity and powerful features, it was a pretty clear choice to offer this functionality to our users. So pick up your Android phone, start up the browser, and go to!

  2. Never thought PowerPoint and Olive oil would go together? Well, you just might find that they do the next time you’re planning a trip or searching for something nearby on MapQuest.

    Now you’ll find more than 700,000 new and informative business listings nationwide in popular search categories such as restaurants, hotels, shopping, spas, bars, clubs and more through our partnership with Citysearch. In addition to more listings, you’ll also find greater editorial content for each business including restaurant menus, coupons and special offers, business hours, and customer ratings and reviews, so you can search, research, and of course, get a map or directions to get there.

    Imagine you have a business conference in San Francisco in the coming weeks. You know you’re staying at the Omni where you’ll spend your days staring at PowerPoint presentations and drinking too much coffee, but you’re excited that you have one evening off for dinner on your own. If you go big, you may even tack on a movie. It’s easier than ever to find more hotels, restaurants, coffee shops and night clubs when planning your trip on

    First, just search for the Omni in San Francisco and get a map.

    Next, in the “Search Nearby” box, enter a general description of what you’re looking for. I searched “Italian Restaurants” (tomatoes and olive oil being two of my favorite things), and more than 150 Italian Restaurant results were returned at my fingertips and shown on the map. Click on the numbered bubbles to see additional information. We now cover over 700,000 places that have additional information such as Reviews, Menus, and more!

    I checked out menus, websites and reviews for several nearby popular restaurants before deciding upon Café Tiramisu (really, it wasn’t because of the name)!

    I then selected the “Directions to” (Café Tiramisu), and voila – I had directions from the Omni to the restaurant which I sent to my cell phone.

    The next time you’re planning a trip or searching for something nearby, give it a try. You’ll be surprised at how easy it is to find and plan to do things near wherever you are on MapQuest!!!

  3. This Holiday Season, we’ve teamed up with Feeding America and The Salvation Army to show you where your local food banks and thrift stores are in one click.

    The 2009 report on Household Food Insecurity in the United States paints an alarming picture of the pervasiveness of hunger in our nation.” A recent report stated 49 million people in America struggled last year to get enough to eat, including almost 17 million children.

    We’ve made it easy to find where the Food Banks are and how to reach them by simply seeing the ‘wheat’ icon in our Business Locator search tool on any MapQuest map. Click on these Food Bank locations on the map and call to see if they need food, volunteers or monetary donations.

    Most people are familiar with the red Salvation Army kettles and bell ringers around town, but there is so much more to this worthwhile organization. The Salvation Army has been a long-time support resource for those with various needs. Donations to their thrift stores help struggling families afford necessities like clothing, books, and household appliances. The profits from the sale of these items help fund the adult rehabilitation program for those looking to get their lives back on track. Call your local thrift store to see what types of items they are in need of, or swing by and find some affordable Holiday gifts for your family & friends. Either way, you’re helping!

    On the right hand side of any map, click on either of these two icons to see where you can donate or volunteer and don’t forget to call ahead to see how best you can help!

    Happy Holidays from all of us here at MapQuest!

  4. What do most users of MapQuest do? Well, they print out their directions and take them with them of course! We know that our print pages go far and wide with users going cross country or nearby. Studies show that even consumers with GPS systems print our MapQuest directions as a back up plan.

    Knowing how vital printed directions are to you, we have recently added several features to customize the print out. Now taking your printed map or directions with you take on a whole new meaning with our great new features.

    • Want to save ink? You now have a choice to print with or without the advertisement.

    • Choose what you want – print maps only, directions narrative only, or maps and directions narrative together (which is the default.)
    • While not a new feature, you may not be aware that if you’ve zoomed, panned, turned on features on the map such as aerial imagery, added points of interest, etc., you can choose to print the map just as you’ve customized it or as the map originally would be presented by MapQuest.

    • We know that following the directions in the car may be challenging so now you can choose which print size you want for your directions.

    Know how to get out of a neighborhood and want your directions to start at a specific point in your route? Now you can hide and restore specific maneuvers at the click of a button.

    Our new cumulative mileage option shows the total distance traveled on the trip alongside the miles for each maneuver in the narrative. Correlate this with your trip odometer and follow along!

    • In addition to seeing your entire route, you can now add Start and End maps to your print out to help you navigate better.
    • The Start, End, and Route maps can all be turned on or off individually.

    And finally, if you want to see a map of each direction instruction, you have the ability to turn on and off ‘maneuver’ maps within your driving directions.

    We hope you’ll enjoy and appreciate all the new options you have to make your printed maps and directions the way you want and need.

    Happy travels!

  5. Not to be overshadowed by the recent release of 360 View, the MapQuest Mobile Team has been working around the clock (almost like little North-Pole Elves) to roll-out upgrades, feature enhancements, distribution arrangements with carriers and much more.

    Put simply, our mobile software suite is now better than before, can be accessed on more phones and is available through more channels and carriers.

    Let’s go through the list and see what has changed:

    I. Mobile Safari and Android Updates (Mobile Web experience)

    We have listened to your requests and added Geo Location to the latest release. That’s right, iPhone and Android users visiting now have the ability to utilize their Smartphone’s GPS receiver to pinpoint their current location within the map, directions and search forms.

    For those of us that love to “tap” instead of type, this feature is a huge time saver!

    A few additional highlights of this release include:

    A. Access to saved maps and routes from
    B. Utilize walking directions to navigate pedestrian-only paths.

    If you have an Android phone or an iPhone, check it out at

    II. MapQuest 4 Mobile on iPhone

    Since its introduction in July, the MapQuest 4 Mobile on iPhone product has gained feature enhancements every month–with December being no exception. Available last week, version 1.2 features many enhancements that our users have long asked for.

    The latest release (1.2) includes:

    A. Walking directions feature that provides directions to navigate pedestrian-only paths.
    B. New map styles with terrain and vegetation imagery that emulates the experience.
    C. Directions Mode now includes a collapsible “hat” that allows users to expand and contract their route narrative, resulting in a larger view of the map.
    D. Metric Units Support. In Directions Mode, users can now view their route detail in metric units.

    Get the new version here via iTunes.

    III. MapQuest 4 Mobile on BlackBerry

    The last few months we have also been busy collaborating with new carriers and distributors to offer the BlackBerry version of MapQuest 4 Mobile to their customers.

    As such, we are happy to announce that MapQuest 4 Mobile for BlackBerry is now available as a free download on BlackBerry App World!

    In addition, you can also download the product for free at the following locations:

    B. Sprint customers with BlackBerry phones can download the product via the “PocketExpress” application.

    NOTE: New BlackBerry models are coming! Look for the popular 9700 and 9630 models soon via BlackBerry App World.

    We are excited to be able to bring you these updates as we head into the New Year. Make sure to check in at to see the latest release information.
    Happy Holidays from the MapQuest Mobile Team!

  6. Editor’s note: 360 View is no longer available on [August 24, 2011]

    With 2009 quickly coming to a close, we at MapQuest have a few more tricks up our sleeve before we all ring-in the New Year. One surprise that we are particularly excited about is our new “360 View“. That’s right, street-level imagery has come to, just in time for the holidays!

    What is 360 View?
    As the name implies, 360° view provides fantastic panoramic views (360° horizontally and 160° vertically) of any given image within the 360 View coverage area (initially 30 cities and 15 13 suburbs across the United States with more to come). We have studied our industry, gleaning tidbits here and there, and polled our customer base in creating a simple, easy-to-use interface that fits seamlessly into the MapQuest mapping experience you have come to know and understand. Best of all, MapQuest 360 View “just works” without requiring any non-standard 3rd party player downloads.

    How do I use 360 View?
    I don’t want to read the instructions below, just show me the video!
    For those that want to read the instructions, continue below.

    If you live in a major US metro area within our scope of coverage, you will notice a button labeled “360 View” along the top-left side of the map in our “Maps” or “Directions” tabs. Once you have found the button, the rest is easy:

    1. Complete your location search by entering your information in the MapQuest search fields as you normally would.
    2. Click to enable the “360 View” button and you will quickly see the orange coverage lines that denote 360 View coverage within your specific Map view.
    3. Click the “Launch 360 View” link in the info bubble to open the 360 View Player.

    360 View Player Mode
    Once you have clicked on a location and entered the 360 View Player, you will notice that we have utilized an intuitive, side-by-side display of the street-level imagery and the regular street map. Convenient huh?

    In the actual player pane (left-side) you have a few choices available for your “maneuvering delight”. You can click on the orange dots to advance your direction–either forward, left or right. And you can also click and drag the image itself to pan horizontally or vertically to change your direction/bearing.

    The map view (right-side) is quite handy as well. Moving the green arrow along the map moves your view in the player pane to the left. Don’t like where you are and want another location? Use the map control slider to zoom out, then hover over your new location, and click the info bubble to enter a new location.

    Keep in mind that when you interact in one pane, it is reflected in the other. For example when you click the dots in the player pane, the green arrow in the map pane moves accordingly and visa-versa.

    Find a city, pick a location and start playing! We hope you enjoy seeing through a new lens! Stay tuned, as 2010 will bring new features to the product as well as new US cities to our coverage area.
    To see the latest videos, screenshots and feature enhancements, visit:

    Enjoy The Additional 360 View Images:

  7. Dec 4, 2009

    New Search Categories Added To!

    So you probably know by now you can search for nearby post offices, schools, parking garages, gas stations, etc. on, right? And if that wasn’t enough, we just added a whole slew of new categories for your search delight.

    The new search categories are:

    • ATM’s (Now Over 72,000!)
    • Parks
    • Stadium Arenas and Athletic Fields
    • Tourist Attractions (Includes 1.5M Locations!)
    • Court Houses
    • City Hall
    • Libraries

    We have also updated the coverage for the following categories: (This means if you live in a smaller urban areas, it is likely that we now have data to display for you.)

    • Rest Areas
    • Bus Stations
    • Train Stations
    • Commuter Rail Stations
    • Park and Ride’s
    • Ski Resorts
    • Wineries (Over 500 To Search!)
    • Highway Exits
    • Tourist Information Centers

    To search for these categories, simply visit and 1.) click on the little magnifying glass icon (see below) or 2.) enter a search term mentioned above into the “Maps“, “Find A Business” form field followed by your search City and State.

    The following images are a few screenshots of the new categories and how the results are displayed on

    1.) ATM’s

    2.) Rail Stations

    3.) Ski Resorts (our personal favorite!)

    4.) Wineries

    Happy searching everyone!

  8. Monsters, Maidens & Madoffs are sure to make appearances all over the country this Halloween. We love Halloween at MapQuest. In fact, it’s not unusual if someone Trick or Treats as our very own “Mark The Star“.

    If you’re a Halloween fanatic like we are, or the kids are bugging you to get them to a local Haunted House, make sure you check out your local Halloween House locations on MapQuest by clicking on the ghost icon within our On Map Search Tool (located on the right hand side the map). For hours and other information about the spooky haunt, click on the specific location bubble on the map and go to the location’s website. NOTE: If you don’t at first see Haunted Houses in your area, zoom-out to span a wider search area.

    We teamed up with our friends at HauntWorld to bring you these haunting locations. Make sure to check them out to find local hay rides, corn mazes, and other ghostly events near you.

    Happy Haunting!

  9. The stage is finally set. With the introduction of MapQuest Navigator on iPhone earlier this month, we now have two distinctive mapping and directions products for iPhone users. Both applications, MapQuest 4 Moblie and MapQuest Navigator, provide the ability for users to get where they need to go and what to do along the way.

    And while both products share this same base functionality, each were designed for their own use case and specific purpose in mind. Here is a tale of these two apps:

    MapQuest 4 Mobile:

    The next evolution of maps and directions on the iPhone.

    Overview: A FREE simple and full-featured alternative to the on-board iPhone maps application providing users easy access to maps, directions, points of interest business listings, and the ability to view MapQuest My Places information.

    Designed For:

    • Casual and business travelers, as well as anyone looking to view maps or easily create directions (route) to and from a specific location(s).
    • Users wishing to view and utilize their Maps & Directions created and saved at on their iPhone. Get your My Places account here.
    • Users traveling to a new destination wanting easy access to various business listings such as coffee shops, hotels, restaurants, and more.

    Current Version: 1.1.2 (NEW!) Get it here.


    MapQuest Navigator:

    Simple, intuitive, voice-guided navigation for everyone.

    Overview: An affordable streamlined, easy to use turn-by-turn, voice-guided navigation application that presents users with an intuitive interface for receiving their route directions via spoken street and highway names.

    Designed For:

    • Casual and business travelers, as well as tourists looking to optimally navigate to a new or known destination via verbal cues and spoken directions.
    • Users that are looking to easily navigate to a known or unknown location-avoiding traffic incidents or traffic congestion.
    • Users traveling to a new destination wanting easy access and route guidance to various business listings such as coffee shops, hotels, restaurants, and more.

    Current Version: 1.0 Get it here for only $3.99/mo, $9.99/3 months, $29.99/yr


  10. Now that MapQuest Navigator for iPhone is out in the wild, we thought it best to provide a bit of guidance both for those who have the app and those who are looking to get the app and need more clarification on its features.

    With that said, here are a few tips that will help you better harness the power of the Voice Guided routing feature within MapQuest Navigator:

    A. GPS and Cell Coverage Questions:

    It goes without saying that the app is fairly reliant on both cell and GPS connectivity in order to navigate. However, the good news is that because we download the “route corridor” (a limited surrounding distance around your route) when you start a trip, you can lose cell connectivity and still navigate towards your destination with no ill effects.

    Unfortunately, losing the GPS signal is another story. The app has the same limitations as any/all GPS reliant devices: if you lose connectivity or have a weak signal, the routing engine may become confused and display inaccurate information such as erroneous directional prompts and traffic info. Additionally, cloud-cover and dense urban high-rise environments can severely impair your iPhone’s GPS signal and accuracy.

    B. Routing Tips:

    1. When going “off-route”, from a main road/highway or interstate onto a smaller street, the app will do its best to keep you on that major road even prompting you to “make a legal u-turn” well into your diversion.
    What to do: Before creating your route, go to the “settings” panel on your iPhone and select “Navigator.” Choose the “Avoid Highways” option to allow the app to accept “off-route” diversions that include smaller streets and roads.

    2. When traveling on a route with heavy traffic and slow movement, you may receive your directional voice prompt multiple times before you can take action.
    What to do: With the app open, tap the iPhone screen or click on the “Options” to reveal the Route Settings panel. Choose the “Mute” button to force the app into silent mode while you progress through traffic.

    3. Need to make a stop during your route, but want the flexibility of returning where you left-off?
    What to do: Simply quit the app. When you are finished with your stop, power up MapQuest Navigator once again, and you will be prompted to continue with your route–right where you left-off!

    C. Using the Place Carousel for searching points of interest:

    In some cases, finding locations within a certain business category (icon), may not display locations within your map view.
    What to do: Zoom out to enable a larger map area and therefore larger coverage.

    Have other questions or concerns? Visit our handy support site or view the “Quick Start Guide” here.