Earlier this month, we released version 2.0 which added great new functionality and addressed users’ most common suggestions. Last week the app began appearing in Apple’s ‘New and Noteworthy’ category and this morning we reached the #4 in Top Free iPhone Apps.
We aspire to help our users, and spend a great deal of time poring through Customer Service logs and App Store reviews to understand the nuances of our users’ experiences as well as their requests for enhancements. As such, we want your feedback – make us better!
If you don’t have the app already, take a second to download it and see for yourself what the MapQuest 4 Mobile app is all about. We hope it helps you on your next journey, no matter where you’re headed!
Last week we announced the new MapQuest.com and today we’ve got some big news for mobile: MapQuest 4 Mobile iPhone version 2.0 debuts! We listened to all your feedback and now this new version speaks street names aloud, re-routes automatically, and runs in the background with iOS 4 making FREE navigation easier.
Spoken Street Names keeps concentration on the task at hand while providing the most critical information needed in an easy-to-understand medium: the street name of where to turn, spoken in a friendly voice (e.g. ‘Turn Left on York Street.’).
Auto Re-Route eases the stress of a missed turn, by automatically recalculating the way to the destination. In other words, no interaction with the device is necessary.
Compatibility with iOS 4 allows MapQuest 4 Mobile iPhone to organize the myriad of purposes afforded by fast application switching and background GPS (via iOS 4) by continuing Voice Guidance & Spoken Street Names whether on a call, listening to iPod, or saving battery with the application hidden.
The App Icon is also new. To reflect our new MapQuest brand, you’ll now look for the green and white icon to launch the MapQuest app.
Who needs in-car or paid navigation when one can carry it in their pocket, for free?
While reading through the comments on our newest release of MapQuest 4 Mobile for iPhone, I noticed that some questions came up a few times, and I have answers!
Q. Why don’t you have more business categories in the carousel?
A. You can already customize the carousel to add more categories! We include the most popular in the original set, but encourage you to customize to fit your needs.
Simply touch and flick the carousel until you can see the circled plus icon (+). Tap (+). The Configure screen is then displayed. From here, Tap, Hold (1-2 seconds), and then Drag icons to or from the carousel. You can also Tap/Hold/Drag icons from left to right on the carousel to rearrange them.
Q. Can I use addresses from my saved contacts?
A. Yes you can! After you tap Maps or Directions, tap a location box and the contacts icon appears at the end of the box. Tap it, select a contact from your list of contacts, and that contact’s address is used for the location. (Note: If you don’t see the contacts icon, make sure you selected the ADDRESS box, not the ‘Business or category’ box.)
Q. Where is the volume control?
A. To set the alert volume for both sounds and voice, tap Settings at the bottom right of the screen. Tap Guidance Options. Drag the slider to the left or right to decrease or increase the volume.
We’re pleased to announce that basic Voice Guidance is now available on our MapQuest 4 Mobile iPhone app. This is an exciting feature that really differentiates us from most other free navigation apps available for iPhone.
This new feature is extremly useful for me and I know it will be the same for our users. For instance, last week I needed to get back to the airport from my hotel after an eventful CTIA conference in Las Vegas. After a busy 3 days, my mind was shot – thankfully, MapQuest 4 Mobile was sitting shotgun in the rental car, literally telling me how to get there.
After a quick search, I got my directions overview from the hotel to the airport. I pressed the green START button and was on my way. As I approached my first turn, the voice guidance informed me twice, and then confirmed the turn with a succinct ‘Turn right, now.’ That was easy.
Uh-oh, cut-off by a cab, and couldn’t hit my next turn! The voice informs me that I am off route, and provides a message that will help me. I pull into a gas station, and tap ‘Reroute Me.’ Back on track.
I drop off the rental car, and am pleased that I was able to use my device on a paucity of power (naturally, I forgot my charger) – the medium power setting allowed my screen to dim while the voice guidance continued, saving me precious power. Phew, I can still e-mail my boss before my flight.
Oh, and it wouldn’t be Vegas if my wallet weren’t lighter so thank goodness the app is FREE! Why not try it?
This week, a few of us from the MapQuest mobile team traveled to Vegas for the CTIA Wireless Conference, one of the biggest mobile conferences in the country. We’re here to discuss our focus on the User Experience, always answering the questions ‘Where is it, how do I get there, and what’s nearby/along the way?’ – consistently, over all connected devices.
According to the most recent semi-annual survey results CTIA-The Wireless Association®, there are now more than 257 million data-capable devices in consumers’ hands, up from 228 million at the end of 2008. MapQuest wants to be on every one of them.
If you own one of these 257 million devices, take a second to acquaint yourself with what MapQuest has to offer with this quick video interview by Butterscotch.com shot earlier this week.
We’ve been reading customer suggestions, and heeded the call for greater coverage on the line-up of BlackBerry® mobile devices. As of just yesterday, you can now get MapQuest 4 Mobile, a free app, on six new BlackBerry devices, across numerous carriers in the US:
BlackBerry 8220 Pearl Flip BlackBerry 8230 Pearl Flip BlackBerry 8520 Curve BlackBerry 8900 Curve BlackBerry 9700 Bold BlackBerry 9630 Tour Download MapQuest 4 Mobile from BlackBerry App World™ now. Once you’ve downloaded it, please rate it – we want to hear what you like and/or what we should improve!
In case you’re not familiar with MapQuest 4 Mobile, here’s a quick look at it’s features:
My Places: Registered My Places users on MapQuest.com can view their saved maps and routes.
Directions: Reliable directions you’ve come to expect from MapQuest.com.
Maps: Enjoy aerial maps and street maps with quick pan and zoom features.
Live Traffic: Live traffic with the latest road conditions.
Find Me: See your location from your phone’s GPS chip. Track your progress as you move (select handsets only).
Local Search: Search for a business, either by name, or maybe just a category. Pizza anyone?
That was a rhetorical question. Yes, you do…especially when that application is MapQuest® 4 Mobile.
MapQuest 4 Mobile, a free app, brings over a decade of digital mapping experience to your iPhoneTM with distinguishing features to help you get where you’re going. Our legendary attention to driving directions warrants a place in your starting lineup. Get the latest version (1.4) – just released – here.
New – Hands Free Directions
Auto-Advance is our latest innovation to help you get there. It improves the standard “Find Me” by using your iPhone’s GPS to automatically locate you within your driving directions, recognize when you have taken a turn, and prepare you with the next maneuver – all without having to touch the screen.
Why is this good for you? Well, say you get directions from your house to where your kids are playing soccer. When you leave your street, your iPhone screen automatically changes to your next turn. Once you make that turn, you guessed it: the view changes to the next step in your directions. No hands! For a detailed explanation of how this works, visit our help site.
Also New – Energy Savings Mode
MapQuesters, headquartered in beautiful Colorado, tend to think ‘green.’ As such, we’ve introduced settings that help to reduce battery drain – a plus for a map app (these tend to use a lot of battery with the GPS).
For example, if you were driving from Denver, CO to Billings, MT, you would want the setting to be ‘High Savings.’ It’s a long, straight drive, where you will not need the app for long stretches of time, so why waste your precious battery? Conversely, perhaps you are navigating through New York City’s West Village on your way out to LaGuardia – in this case you may want to keep your screen from dimming during the journey, knowing that there are a multitude of maneuvers. In this case, you would set the app to ‘Low Savings’ (the default setting).
Try our new features, and find out why MapQuest 4 Mobile is different, and a must for your starting lineup.
We at MapQuest strive to get travelers to their destinations; it’s what we do. Adding MapQuest 4 Mobile to your list of must-have travel applications is a no-brainer. Obviously, we’re biased, so listen to what some others are saying. ;)
Los Angelinos represent our #1 market for search traffic, so perhaps it’s no coincidence that the Los Angeles Times ran a piece within the Daily Travel and Deal Blog featuring 21 travel apps worth using, and you guessed it, MapQuest 4 Mobile bats leadoff.
Before the Academy Awards® or the Grammy’s® there is another top award ceremony to be held. It’s the Adrian Awards and MapQuest’s partner, Hampton Hotels, will be there to celebrate! Hampton Hotels has won the “Silver Award” for Web Ad Series from the Hospitality Sales & Marketing Association International (HSMAI) for their sponsorship of the MapQuest Business Locator!
Hampton Hotels will be recognized for their advertising excellence award for MapQuest Business Locator at the 53rd annual Adrian Awards Competition, one of the largest and most prestigious travel marketing competitions globally. You can check out all of the winning entries after the Adrian Awards Gala on Feb. 1, 2010 at www.adrianawards.com.
The MapQuest Business Locator is a one-of-a-kind, on-map search tool that allows you to find Hampton Hotels as well as other businesses and services such as Restaurants, Bars, Coffee Shops and many more!
Hampton Hotels also participated as a MapQuest Business Locator beta partner on the MapQuest 4 Mobile on iPhone™. The MQ4M App allows you to search for the Hampton Inn nearest you, while you are on the move!
What a great way to ring in the New Year. Congratulations Hampton Hotels and MapQuest Business Locator! Cheers to continued success in 2010!
Not to be overshadowed by the recent MapQuest.com release of 360 View, the MapQuest Mobile Team has been working around the clock (almost like little North-Pole Elves) to roll-out upgrades, feature enhancements, distribution arrangements with carriers and much more.
Put simply, our mobile software suite is now better than before, can be accessed on more phones and is available through more channels and carriers.
Let’s go through the list and see what has changed:
I. Mobile Safari and Android Updates(Mobile Web experience)
We have listened to your requests and added Geo Location to the latest release. That’s right, iPhone and Android users visiting MapQuest.com now have the ability to utilize their Smartphone’s GPS receiver to pinpoint their current location within the map, directions and search forms.
For those of us that love to “tap” instead of type, this feature is a huge time saver!
A few additional highlights of this release include:
A. Access to saved maps and routes from MapQuest.com B. Utilize walking directions to navigate pedestrian-only paths.
Since its introduction in July, the MapQuest 4 Mobile on iPhone product has gained feature enhancements every month–with December being no exception. Available last week, version 1.2 features many enhancements that our users have long asked for.
The latest release (1.2) includes:
A. Walking directions feature that provides directions to navigate pedestrian-only paths. B. New map styles with terrain and vegetation imagery that emulates the MapQuest.com experience. C. Directions Mode now includes a collapsible “hat” that allows users to expand and contract their route narrative, resulting in a larger view of the map. D. Metric Units Support. In Directions Mode, users can now view their route detail in metric units.
The last few months we have also been busy collaborating with new carriers and distributors to offer the BlackBerry version of MapQuest 4 Mobile to their customers.
As such, we are happy to announce that MapQuest 4 Mobile for BlackBerry is now available as a free download on BlackBerry App World!
In addition, you can also download the product for free at the following locations:
A. http://www.handmark.com B. Sprint customers with BlackBerry phones can download the product via the “PocketExpress” application.
NOTE: New BlackBerry models are coming! Look for the popular 9700 and 9630 models soon via BlackBerry App World.
We are excited to be able to bring you these updates as we head into the New Year. Make sure to check in at http://wireless.mapquest.com to see the latest release information. Happy Holidays from the MapQuest Mobile Team!