Hope your Holidays are Sweet!
The Staff at MapQuest
Hope your Holidays are Sweet!
The Staff at MapQuest
Current users of the MapQuest Widget are seeing something new in the places they’ve embedded it. We’ve just upgraded the features and functionality to make it even more useful and easier to use.
If you don’t have the MapQuest Widget yet, you can click the “Grab & Share” link on the widget in this post, on the MapQuest Widget page in the yourminis gallery, or anywhere you see someone has embedded the widget. From there you can embed the widget on your favorite start pages like myAOL or on your favorite social network pages like Facebook or MySpace.
Working at MapQuest we strive to stay abreast of road-related problems nationwide. When there’s a serious one (a significant safety hazard and/or a situation that impacts many people) we jump on it as soon as we can. Even though we keep a lookout for problems, it’s jarring, nonetheless, when a significant emergency occurs.
This was the case on August 1, 2007, when we saw, in real time, the the tragic collapse of the I-35W bridge in Minneapolis. First there was shock, and then MapQuest teammates familiar with that part of Minneapolis began discussing alternate routes and how disruptive this would be to the area. Looking for some way to help, our Customer Support team reached out to the Minnesota Department of Transportation (Mn/DOT) which initiated a rapid series of conversations about Mn/DOT’s preferred detour routes. Mn/DOT set up the closures and detours necessary to keep traffic moving safely and to avoid impacting emergency crews and rescue workers.
The MapQuest data and operations specialists quickly dropped other work and adjusted our routing data to reflect those changes. We were the first to reflect the bridge and road closures on our site. Mn/DOT appreciated the effort, and they have kept in touch, periodically sending updates as the work has progressed.
When the word went out last week that the new St. Anthony Falls Bridge would be opening yesterday, MapQuest Customer Support again reached out to our contacts at Mn/DOT and got the scoop. When the opening date and time were decided, our data and ops people again went to work to undo the closures we put in place last year. Those changes went live on MapQuest.com yesterday and again, we were the first to include the reopened bridge on our site.
It was a tragedy for those whose lives were affected by the collapse. They will no doubt feel the pain for the foreseeable future. As a community, however, they can take some solace in knowing Mn/DOT has been able to rebuild a modern, solid, safe bridge significantly ahead of schedule.
We’re glad Minneapolis is getting back to normal, and we’re glad we could help in this small way.
MapQuest has partnered with Citysearch to bring users rich content about the places in their neighborhood. Reviews, menus, photos and more are now available for select listings. For example you’re looking for restaurants in New York City you’ll notice some new icons on the map. When you click on them you’ll see the details of the business as well as photographs, reviews, menus, offers and a message from the business that highlights their products and services.
As well, when these specific listings appear within the search results on MapQuest they are highlighted with their name being blue underlined and they have a “more info” link to indicate to the user that we have additional information about the business that you can explore. Also, on the map are large information windows to contain this rich data and a profile page that appears when you click the business name of an advertiser. You can also print this information out and take it with you on new printer friendly pages for directions or just a map of the business.
We hope you enjoy the new comprehensive data that these specific listings offer to you. Look for more listings in the future!
We gave you a teaser about a week ago, and now for the millions of Garmin Personal Navigation Device users out there, you can plan on MapQuest and send trip planning results directly to your Garmin GPS unit. The service went live April 10 and it adds to the great ‘Send To’ features including Send to Cell, Send to Email and soon to come: Send to OnStar.
Remember you just choose the Send to GPS feature in the ‘Send’ pull down in the upper left of your maps or directions page.
You’ll be able to send your route or trip planning results to one of many compatible Garmin devices.
Try out this new handy feature!
Have you ever been heading across town, and wish you had access to those traffic helicopters to see where the jams are? Now you can check the hotspots with a quick glance to your cell phone. MapQuest for Mobile Web, one of the most popular mobile internet sites,1 now has Traffic Reports to go along with a new look and feel. We’ve also simplified the address and search fields to make it easier to enter your quest. And for those of you that take the ‘greener’ path, our Find Gas Prices feature now has a full slate of Alternative fuels including E-85, Natural Gas and Biodiesel.
MapQuest for Mobile Web
Best of all – even with all these helpful, comprehensive features; MapQuest for Mobile Web is still a free service.2 To check it out on your device, you can either type in www.mapquest.com on your mobile web browser, or you can plan on MapQuest.com from your home computer and click on “Send to Cell” within any of your search results.3
1. m:metrics December 2007
2. MapQuest provides the MapQuest for Mobile Web service free of charge; however, your wireless phone carrier may charge data fees to access the mobile web.
3. MapQuest provides the Send to Cell service free of charge; however, your wireless phone carrier may charge data fees to access the mobile web or for text messages. Some carriers block access to URL links within text messages; if you cannot click the link or you do not receive the text message, please check with your carrier.
m:metrics December 2007
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